{
  "schemaVersion": "1.0",
  "id": "https://ai.getcatalog.ai/faq",
  "url": "https://ai.getcatalog.ai/faq",
  "title": "Questions & limitations",
  "summary": "Direct answers with the boundaries left intact.",
  "reviewedAt": "2026-09-06",
  "representations": {
    "html": "https://ai.getcatalog.ai/faq",
    "markdown": "https://ai.getcatalog.ai/faq.md",
    "json": "https://ai.getcatalog.ai/faq.json"
  },
  "sections": [
    {
      "id": "https://ai.getcatalog.ai/faq#changes",
      "title": "Will Catalog replace our website?",
      "paragraphs": [
        "The AI storefront is designed as a parallel information layer. Your existing website remains the destination for your customers. Confirm any optional site-side publishing or integration changes as part of setup."
      ],
      "sources": [
        "website"
      ]
    },
    {
      "id": "https://ai.getcatalog.ai/faq#accuracy",
      "title": "Can enriched data be wrong?",
      "paragraphs": [
        "Yes. Extraction, normalization, and AI-assisted enrichment can produce errors. Review source evidence and resolve conflicts before relying on a claim. Catalog’s source-based approach does not make every generated field automatically correct."
      ],
      "sources": [
        "website",
        "data-guide"
      ]
    },
    {
      "id": "https://ai.getcatalog.ai/faq#recommendations",
      "title": "Does publication guarantee AI recommendations?",
      "paragraphs": [
        "No. External assistants control retrieval, ranking, and presentation. A working AI storefront makes information accessible; it does not guarantee inclusion, click-throughs, or sales."
      ],
      "sources": [
        "website",
        "commerce-guide"
      ]
    },
    {
      "id": "https://ai.getcatalog.ai/faq#freshness",
      "title": "Is product information always current?",
      "paragraphs": [
        "Connected product sources can supply updates, but published data and downstream caches can lag. Confirm freshness and critical purchase-time facts with the merchant. This company reference is manually maintained and carries a review date, not a live synchronization claim."
      ],
      "sources": [
        "website",
        "commerce-guide"
      ]
    },
    {
      "id": "https://ai.getcatalog.ai/faq#protocols",
      "title": "Can an agent take actions on this AI site?",
      "paragraphs": [
        "This hostname serves public, read-only HTML, Markdown, and JSON over HTTP. It has an OpenAPI description of its read endpoints. It does not implement MCP, A2A, checkout, registration, account access, or form submission.",
        "For a demo or audit, follow the contact links to their original services. An agent should obtain the user’s agreement before submitting personal information there."
      ],
      "sources": [
        "audit"
      ]
    },
    {
      "id": "https://ai.getcatalog.ai/faq#policies",
      "title": "Where are the policies and commercial terms?",
      "paragraphs": [
        "The published privacy policy remains on the main website. Ask Catalog for the terms that apply to your engagement, including pricing, support, service levels, and any exit or portability commitments. This reference creates no additional contractual promise."
      ],
      "sources": [
        "privacy"
      ]
    }
  ],
  "sources": [
    {
      "id": "website",
      "title": "Catalog website",
      "url": "https://www.getcatalog.ai/",
      "note": "Public product explanation. Illustrations and example metrics are not customer outcome evidence."
    },
    {
      "id": "privacy",
      "title": "Published privacy policy",
      "url": "https://www.getcatalog.ai/legal/privacy-policy",
      "note": "Legal identity and the authoritative policy; its own update date is September 1, 2025."
    },
    {
      "id": "audit",
      "title": "Request a product-data audit",
      "url": "https://www.getcatalog.ai/audit",
      "note": "Public request form; submitting a request is not a completed audit."
    },
    {
      "id": "data-guide",
      "title": "Ecommerce Product Data Infrastructure Guide",
      "url": "https://www.getcatalog.ai/blog/complete-guide-ecommerce-product-data-catalog-ai",
      "note": "Published April 28, 2026. Explains attributes, identifiers, validation, and delivery layers."
    },
    {
      "id": "commerce-guide",
      "title": "What is agentic commerce?",
      "url": "https://www.getcatalog.ai/blog/what-is-agentic-commerce",
      "note": "Published June 9, 2026. Category education, not a guarantee that Catalog offers every example."
    }
  ]
}